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Chief Network Development Officer

National CASA/GAL Association

Chief Network Development Officer

Location: Seattle, WA; Atlanta, GA; Washington, DC or Remote may be considered

The National Court Appointed Special Advocate/Guardian ad Litem (CASA/GAL) Association for Children fulfills society’s most fundamental obligation to support children and families by making sure a qualified and compassionate adult will fight for and protect the best interests of children who have experienced abused or neglect. The mission of the National CASA/GAL Association, together with its state and local members, is to support and promote court‐appointed volunteer advocacy so that every child who has experienced abuse or neglect can be safe, have a permanent home and the opportunity to thrive. Today, only 45% of the children who have been placed in the child welfare system, due to allegations of abuse or neglect, have access to a CASA/GAL volunteer. The National CASA/GAL organization is committed to ensuring 100% of these children have access to a dedicated, caring CASA or GAL volunteer.

Position Overview

The Chief Network Development Officer (CNDO) is a senior level position serving on the CEO’s Leadership Team, responsible for aligning and coordinating all activities, training, development and technical assistance to National CASA/GAL local programs, state organization, governing bodies, and volunteers. The CNDO plans and leads major projects and work streams of the Program Services, State Development, Quality and Accountability, Training and Network Development, Member Services, Network Engagement, Volunteer Administration Teams as well as the alignment and coordination of these efforts with other departments and functions of National CASA. The CNDO also works with and across the network to assess the impact and effectiveness of the organization’s efforts. This position will provide strategic recommendations on growth, network effectiveness and efforts to optimize performance and strong outcomes for children. The CNDO will work in partnership with the Chief Program, Strategy, and Impact Officer in creating, communicating, implementing, and sustaining strategic initiatives that build capacity of the network and increases the number of children served. This will include, assessing the field to identify emerging and promising practices. The Chief Network Development Officer will lead the strategy to develop and strengthen state organizations and support to local programs to becoming highly effective organizations that provide high-quality best interest advocacy. The CNDO will partner closely with the Chief Program Strategy and Impact Officer chief executive officer to chart the network’s future growth to achieve the goal of serving every child and will work with and across all departments, the network and stakeholder groups to establish plans, deliverables, and measurable objectives.

Functional Areas:  The Chief Network Development Officer will lead the Network Development Functional Cluster to include State and Local Program Development; Quality, Accountability and Compliance; Member Services; Network Operations; Grants Management; Network Engagement; Training and Development; Volunteer Administration and Core Model Fidelity.

Primary Responsibilities

  • Serves as the network operations executive directing all activities that support, train, and develop the CASA/GAL Network
  • Leads the development of a national Volunteer Administration Function for the purpose of providing training and development of volunteers and to manage and conduct national volunteer recruitment and retention efforts
  • Serves as the national organization Chief representative on issues relating to and in support of the CASA/GAL network
  • Facilitates and coordinates all network support, training, and technical assistance
  • Serves as the Network executive on the strategic planning and the development of network development initiatives
  • Leads and directs network engagement efforts ensuring the network is well informed and aligned with standards, the core model, policies, and procedures
  • Provides leadership and direction to all training and development efforts to include providing oversight and leadership to the Network Member Portal
  • Manage and cultivate relationships with state organizations and key programs to build excitement and collaborative planning for National CASA’s goals
  • Assure that all teams are structured to deliver outstanding work
  • Assist teams with effective and ongoing project management
  • Share in knowledge dissemination, reporting, and communications

State Development

  • Leads the State Development Initiative that ensures strong collaborative partnerships between National CASA and State Organizations
  • Working in partnership with State Organizations
  • Ensures highly effective state organizations in every state that CASA operates
  • Ensures needs based training and technical assistance for State Organization.
  • Directs the HESRP Process
  • Provides technical assistance and strategic initiatives for state organizations

Local Program Development

  • Leads new program development efforts to ensure the successful implementation of the national growth plan, ensuring a CASA/GAL program/Core Model is in operation in every community with one thousand children in care
  • Directs and ensures training, development, and technical assistance to local programs
  • Directs the Local Program Quality and Accountability Process
  • Ensures that the network is engaged in the planning, new program development and evaluation processes

Quality and Accountability

  • Provides leadership and direction to both the quality review process for local programs and the HESRP for state organizations
  • Develops strategies to ensure Highly Effective State Organizations in every state where a CASA/GAL state organization exist.
  • Develops a Grants Accountability program to ensure strong performance and desired outcomes on sub-awards
  • Provide leadership and input for strategic plan implementation processes with the CEO and staff
  • Develop and implement a system for tracking and reporting on the progress of the strategic plan.

Experience and Professional Qualifications

  • 15+ distinguished years in a senior management/executive leadership position in a nonprofit organization, foundation, government agency, or for-profit organization
  • Prior service in the CASA/GAL Network preferred
  • Experience leading efforts and oversight in a federated/membership organization
  • Knowledge and experience working in child welfare
  • Strong ability to use analytical skills and judgment to solve problems with limited information
  • Communicate complicated matters in a simple, structured way to key stakeholders
  • Experience leading projects through cooperation with other groups with no direct reporting relationship to position
  • Proven leader in facilitating organizations through change management and organizational redesign
  • Proven record of applying a variety of strategic frameworks to analyze problems and to guide and develop solutions
  • Strong ability to move an objective forward, break bottlenecks, and make good decisions
  • Record delivering superior results, commanding respect, and assuming leadership roles
  • Exposure to and demonstrated understanding of non-profit environments and trends
  • Success in roles requiring execution of multiple tasks while responding to multiple priorities

Personal Attributes

  • Ability to communicate passionately about National CASA’s mission and goals
  • Ability to exercise tact and diplomacy in organizational settings
  • Proven ability to work with efficiency, flexibility, and good humor
  • A consensus builder and collaborator with a collegial working style
  • Proven communication and people skills with diverse individuals and groups of people.
  • Ability to engage respectfully with people of different values and styles. Strong sensitivity and commitment to cultural, race, ethnic and socioeconomic diversity, and inclusion
  • Ability to lead and engage in planning processes and set priorities

Organizational Values
Adaptability ◦ Collaboration ◦ Integrity ◦ Respect ◦ Quality ◦ Service ◦ Stewardship

National CASA/GAL, headquartered in Seattle, Washington with offices in Washington D.C. and Atlanta, GA, is committed to an inclusive and welcoming workplace environment.

To Apply
Please send resume and cover letter to

National Court Appointed Special Advocate/Guardian ad Litem (CASA/GAL) Association for Children