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Executive Communications Officer

National CASA/GAL Association

Executive Communications Officer

Location: Seattle, WA; Washington, DC; or Atlanta, GA

The National Court Appointed Special Advocate/Guardian ad Litem (CASA/GAL) Association for Children fulfills society’s most fundamental obligation by making sure a qualified and compassionate adult will fight for and protect an abused or neglected child’s best interests. The mission of National CASA/GAL, together with its state and local members, is to support and promote court-appointed volunteer advocacy so that every abused or neglected child can be safe, establish permanence and have the opportunity to thrive. Today, only 45% of the abused or neglected children in the system have access to a CASA/GAL volunteer. The National CASA/GAL organization is committed to ensuring 100% of these children have access to a CASA volunteer.

Breaking New Ground
National CASA/GAL has developed a strategic framework that is informing and guiding our efforts through a major reorganization, development of a new business model, and plan for the future direction of the organization, including the launching of a major Capital Campaign. The leadership team that will drive these changes will be strategic thinkers, relationship builders, collaborative decision-makers, entrepreneurial achievers, effective communicators, change leaders, inspiring motivators, and culturally competent.

Position Summary
The Executive Communications Officer will be responsible for creating and executing the executive communications strategy for the CEO and will create, manage and execute executive thought leader platforms and strategic communications. The position will deliver integrated communications that support the CEO’s strategic priorities, organizational strategy and direction through creative and relevant messaging to internal and external audiences that creates clarity, confidence and a connection to our strategy and our leadership.

The successful candidate will be comfortable supporting and coaching executive leaders. Additionally, they will have a demonstrated ability to quickly capture an executive’s voice and think creatively about how to help senior executives show up authentically to a wide variety of internal and external stakeholders in a wide variety of channels. A key requirement of this role is the ability to maintain confidentiality and have a low ego (no need to take credit for executive messages).

The Executive Communications Officer provides strategic and operational communication guidance that demonstrates measurable impact and creates communication materials and speeches for the Board of Trustees, the Chief Executive Officer (CEO), and other executives within the organization. The position will also manage the internal communications to staff and the network on behalf of the CEO by drafting, writing, proofing and editing all communications. In addition, the Officer will handle all online communication and social media for the CEO and Board of Trustees. This position reports directly to the CEO.

Core Duties and Responsibilities

  • Leads the development and refinement of a comprehensive, strategic communications program that effectively communicates the vision, strategy and direction of the organization and compels internal stakeholders to action
  • Prepares and approves all internal staff and network communications on behalf of the CEO
  • Works effectively with the CEO and the Chair of the Board to capture their thoughts, voice, and vision and develops effective executive communications that relay those thoughts and messages to key stakeholders
  • Uses research and the appropriate data to develop high quality communications that demonstrate operational excellence and thought leadership
  • Prepares and approves all CEO communications, external statements, quotes and other letters and publications requiring CEO input, i.e., annual report letter, year-end reports, annual conference remarks, and other materials as needed
  • Prepares press releases and portal communications for any major organizational announcements; manages Board communications to support their advocacy work on behalf of the Association and to help the Board be the best brand ambassadors
  • Seeks opportunities to highlight and recognize the work of the CASA/GAL Association, its network, staff and volunteers
  • Prepares all board communications and donor communications on behalf of the CEO or Board members.
  • Works in partnership with the Executive Assistant to prepare for board meetings and to plan Board events
  • Seeks speaking opportunities for CEO, Board members and senior staff; partners with media team to best leverage executive’s time
  • Prepares strategic messages on topics relevant to the needs of the CASA/GAL Network in partnership with the Advancement team
  • Develops strategic narratives and white papers on a variety of topics, utilizing intensive research skills and personal knowledge of strategic goals and plans, in order to demonstrate our value proposition
  • Manages social media for the CEO and ensures alignment with national social media messaging
  • Look at communications through the lens of a change management filter
  • Works closely with marketing and communications team to ensure message alignment and strategy integration
  • Develops a messaging architecture, cadence and roadmap that outlines the distribution of key messages that correspond with activities taking place in the organization

Experience, Qualifications and Abilities

  • Bachelor’s degree required, master’s degree in communications, public relations or journalism preferred
  • 7-10 years of experience in a similar or related position, or the equivalent combination of education, training and experience
  • Results driven and takes pride in executing flawlessly on projects small and large
  • Supports teamwork and collaboration
  • Demonstrated excellent communications skills, both written and verbal, and the highest quality presentation and speech-writing skills
  • Outstanding writing skills to include composition, sentence structure, and correct grammar and punctuation
  • Experience crafting strong messages that clearly communicate complicated business issues- making them digestible and interesting to readers
  • Prior experience building and implementing ongoing executive and internal communications plans working with senior level management
  • Familiar with newer methods of communications
  • Willingness to travel as necessary (15% of the time)
  • Excellent interpersonal skills and the ability to work well with all others
  • Demonstrated flexibility, mature judgment and ability to function professionally under pressure
  • Knowledge of PowerPoint and media analysis tools
  • Demonstrated mastery of social media
  • Able to develop and lead executive and internal strategic communications strategies and plans
  • Demonstrates a commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, state and local program staff, and other supporters
  • Become a steward and ambassador for the CASA/GAL mission and brand
  • Demonstrate high levels of professionalism and executive presence
  • Ability to work in a fast paced and evolving environment
  • Understand trends in child welfare and best practices in executive communications

Salary and Benefits
National CASA/GAL offers a competitive salary plus benefits, and generous paid leave including vacation and sick leave. This is a full-time exempt position.

Organizational Values
Adaptability ◦ Collaboration ◦ Integrity ◦ Respect ◦ Quality ◦ Service ◦ Stewardship

National CASA/GAL is headquartered in Seattle, Washington, with a second office in Washington D.C. and is committed to an inclusive and welcoming workplace environment. National CASA/GAL is proud to have been recognized as a Best Adoption Friendly Workplace by the Dave Thomas Foundation for Adoption. National CASA/GAL has been certified by the Standards for Excellence Institute for ethics and accountability in the nonprofit sector.

To apply: Send resume and cover letter to with a subject line of Executive Communications Officer.

National Court Appointed Special Advocate/Guardian ad Litem (CASA/GAL) Association for Children