We seek opportunities, embrace challenges, and accept changes that will improve our work supporting the network. We are willing to adapt our thinking and behavior to address the changing conditions around us.

• Maintaining productivity despite the occurrence of unknown situations
• Thinking innovatively and outside perceived boundaries to solve a problem
• Making quick and effective decisions when confronted with challenges and crises

We collaborate with each other, the national board, state and local programs and other stakeholders to effectively and creatively carry out our mission. We see each other as allies on whom we can rely for support. In the face of difficulties, we remain a team.

• Maintaining the environment of team work and growth
• Being considerate of other points of view when working in a team to accomplish a certain goal
• Communicating openly up, down, and across the organization

We are committed to being responsive, respectful, honest, fair and humane. We address problems directly with each other, immediately. We express appreciation and recognize a job well done.

• Honoring our commitments
• Adhering to the highest professional standards
• Being accountable to our stakeholders for our actions, successes, and failures
• Operating legally and ethically, contributing our time, resources and know-how to improve the organization and benefit those served by the network

We respect and celebrate diversity in all of its forms, understand that it affects all aspects of our work at National CASA/GAL, and strive to be inclusive and welcoming.

• Giving due respect to self and others
• Fostering a trusting, open and inclusive environment at all levels within the organization
• Being conscious of the dynamics inherent when cultures interact
• Managing the dynamics of difference, and acquiring and institutionalizing cultural knowledge

We pursue excellence in everything we do to support our member network in providing the best advocacy for abused and neglected children. We evaluate our work and strive for continuous improvement.

• Putting the heart and mind in the work to get the best results
• Continually striving to increase our individual and collective professional knowledge and skills and to apply them to our work supporting local programs
• Working hard, celebrating our successes, and learning from our failures
• Benchmarking our work and adopting best practices across the network

We believe that each employee has an integral role to play in delivering excellent service to our network of local programs and state organizations, our donors, to each other and to our stakeholders. We listen and respond to the needs of our network, each other and our stakeholders.

• Being efficient and effective in our approach to generate the best solution each time
• Giving the best world class service and achieving excellence each passing day
• Acting with integrity at all times, providing quality service, being reliable and responsible to our stakeholders

We operate from a common purpose, doing what is best for the organization, the CASA/GAL Network and its stakeholders. We are faithful to our mission, vision and values and endeavor to achieve long term financial sustainability. Careful and responsible management of all the financial and human resources we have been entrusted to use to advance the mission of the organization.

• Upholding the National CASA/GAL Association Mission, Vision and Values
• Valuing sustainable progress as much as immediate achievements in developing long term programmatic and financial partnerships
• Taking ownership of organizational and stakeholder success
• Building a better, stronger and more durable organization
• Exercising a high level of transparency around the financial resources we have been entrusted to manage